We acquired spherical trip connecting flights by Charlotte from Boston to Aruba for eleven/28/2015. We paid On top of that for the “added area” seating. No wherever ended up we educated that these “further place” seats did not provide a reclining selection. Whenever we arrived in Charlotte, we boarded flight 874 only to b informed with the Captain that he necessary to perform some “regime upkeep” that will take a “couple of minutes” before we left, because he “would not be capable of depart Aruba in time” if he waited to have it performed done there.
I'm sorry to claim that our experience at the AA counter in Newark was a lot less than stellar – Of the two client service reps in the counter assisting travellers checking in, a single committed her time for you to ONLY First-class passengers, and one other girl appeared to do as little as you possibly can – way too occupied stressing about what Absolutely everyone else was performing – all besides what she may very well be accomplishing! As the road grew lengthier, the less interested she grew to become, and her Mindset was horrific – It took us significantly less time for you to get on the Airport than it did standing in line to check in! (in excess of an hour with only four folks before us). By the time we stepped up on the counter – a new representative obtained on board – we needed to “tranquil ourselves down” – it is possible to visualize how the opposite forty or so folks began to truly feel driving us! When you continuously attempt to tell us, you “care” concerning the passenger, and this person could use a little Mind-set adjustment – or obtain her A further posture!
My other difficulty is that the food vouchers that I have obtained were not sufficient!!! They only gave me $32, for 3 foods! That is not adequate to try to eat a meal anywhere in LA, or everywhere while in the airport. I'm anticipated to have a few foods from $32 right here at the lodge? Not possible!!!
We just lately returned from Hayden CO. They have been begging for volunteers to give up their seats. We were told we would receive $seven-hundred.00 each and lodge vouchers if we gave up our seats. We immediately volunteered. We were being explained to to wait for everybody to board the airplane and they would manage the vouchers.
just after arrival at airport I used to be knowledgeable the flights were overbooked And that i could reach Dallas the subsequent morning although not to Las Vegas.
My daughter And that i flew to Barbados for my Close friend”s funeral on Jul 23rd. We had a disservice and about the return flight, we were compelled to wait over an hour for your wheelchair. It absolutely was discouraging, and as someone with cardiac wellness, it had been rather scary.
I am so amazed by Tracy Miller in the reservations department. I accidentally booked a flight to the wrong location and was freaking out, and she or he labored with me to not just get me to the right destination but also observed the same price tag.
Whenever we boarded flight 556 in monte go bay right now we had been the initial people today within our part from the cabin and we found a backpack tucked behind row 8 without having particular person anyplace that it belonged to . We pointed it out to a person with the AA uniform who appeared to be a passenger and he was quite rude stating it belongs to an AA staff and obviously I must have not been on this kind of airplane before. My partner and I truly feel very awkward with this sort of response from 1 of your staff members!!
It could be a glitch to you personally nonetheless it signifies that I have to face in a protracted line that's really unpleasant by using a knee cap which has been broken.
I've experienced terrible experiences with american airlines. I am able to’t even charge their customer service because it is way down below a a person star. buyer relations Associates are rude, limited, and unfriendly.
i would like to know if you will discover direct flights from jfk to barbados in september 2014 i am tryng to guide a flight and cant obtain a immediate flight has the process modified
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please allow me to know the status of my refund. at first, i booked aa#2602 from san francisco to chicago on friday, april 29th.